The concept of departmentalization is effectively practiced at ufone. October 28, 2008, approved by the China Banking Regulatory Commission, the Bank of Chengdu in the Chengdu City Commercial Bank officially changed its name to mark the beginning of the line development by local banks to regional banks, national bank. Customer Service Excellent Customer Services and a strong Customer Focus is a common trait at Ufone. At the same time, Bank of… 20087 Words 81 Pages in the organizational environment which is dramatically different from the educational environment. The decision making authority is centralized at the top but within the regions it is decentralized i. It has however given existing Ufone customers a reason to stay with Ufone rather than switch to another network for mobile banking services.
Beside these fixed salaries there are various ways of rewarding one 1. Ufone has a subscriber base of 12. Over time, Ufone has augmented its popularity amongst the mass and youth segment on the basis of trust, affordability, convenience and availability. Leadership Leadership style What makes a good leader or manager? At the time of independence in 1947, there was hardly any pharma industry in the country. The vertical dimensions can be further divided into downward and upward communication. If the employers complete their tasks within time and with quality they are recognized at the end of the year and they get bonuses accordingly, 2.
Internal Communication in Ufone: Internal Communication of Ufone is given below, Downward and upward communication is called vertical communication within organization: Upward communication in Ufone: Upward communication is the flow of information from subordinates to superiors, or from employees to management. Customer Relationship Management Ufone focuses on the 10 commandments rule it has posted on its office wall. New tag line has also been introduced for its new product i. Living in rural Sindh, he did not know much about banking but through his mobile he learned about the benefits of U Apna Karobar. Privatization The growth of the cellular sector in Pakistan can also be attributable to good governance policies of the government of Pakistan and the Privatization Commission. It allows for customers to donate directly to these foundations.
Normally Ufone announces important decisions and it falls in this category of communication where employee needs to get all clear information on what to do in the organization. The company has also been awarded a new License for providing cellular services in and the Northern Areas. It treats its customers as a king because one dissatisfied customer dissatisfies the other customers as well. If you are a Zong customer, you can easily reach helpline of Zong to answer your questions and queries. Being a microfinance bank it aims at small and medium size businesses as its main clientele, helping them develop their business and grow. Once in June while other in December.
Established to operate cellular telephony. In Ufone communication is an important source that is considered for success. These services give a competitive edge to Ufone. Ufone has seen a subscriber growth rate of over 200% in the last year, and since the start of 2005 Ufone added nearly 5 million subscribers onto its network. Virtual Teams: Ufone often go for Virtual teams that help to reduce expenses and increase productivity.
It is currently owned by United Arab Emirates based. Organization structure Organizational structure defines how job tasks are formally designed, grouped and coordinated. Ufone has a subscriber base of 20. It was first to launch the services and Multi-media Messaging Service and prepaid roaming in Pakistan. How Ufone encourages ethical behavior? Customers can get loans for livestock, farming, along with expansion of business. Even marketing strategies are made in the way that shows ethical behavior as compared to competitors so they are strictly following it.
Code of Commercial Practice Ufone commits to being a customer centric organization, through an effective quality management system focusing on continuous improvement towards service excellence by actively engaging the stakeholders within a regulatory compliant environment which is in line with the strategic objectives and business strategy. Ufone has hierarchy culture dominance, the only organization having a substantially different cultural orientation, to be singled out, is U-Fone, which is a public sector organization. Currently the company has established its premium segment with three most famous products i. Type of network which Ufone is following is all channel network, where employees coordinate with each other but still there is central authority and team work is more encouraged. It also introduced term deposits for idle funds in U Munafabuksh Term Deposits.
. There are 7 different departments each headed by a Project Director. If one wants to reach the nearest machine in the area, then one could find it using either MyUfone App or. Even training is given to new employees rather leaving them alone in initial stages. Especially this sector has increased the pay scales and reward systems for employees. Some industries require more such image positioning than others due to their nature of business.
This service is somewhat newer to the mobile banking sector giving maximum profit to idle funds with a minimum deposit of Rs. Explanation about how the internship was applied. Your goal is for your consultancy to be engaged by the organisation for further development work in this project. In Peshawar its operation were started on 7th of May, 2001. Postpaid Warid customers can access the helpline free of cost.