Restaurants had detailed and well-visualized menu items instead of the waiter telling you the specials or even inviting you back in the kitchen to see what's cooking. Again, this is in relation to the level of familiarity that people within the respective cultures have with each other. The identity of individuals is rooted in themselves and their accomplishments. Hall in his 1976 book Beyond Culture, and it refers to the way cultures communicate. In contrast, a low-context, unfamiliar group can also arise in a high-context culture setting.
In 1976, Hall proposed that cultures can be divided into two categories—high context and low context. For example, a multi-generational family in the United States. Things are rooted in the past, slow to change, and stable. Is it high or low and why? When tackling a new task, I would rather figure it out on my own by experimentation than follow someone else's example or demonstration. The point is that that information has been made conscious, systematic, and available to those who have the resources to learn it.
Non-verbal communication, gestures, sighs, silences, are extremely important in conveying the message. If you have come to the meeting with an introduction from someone who knows you and the other business representative, this could take a few hours. Developing trust is an important first step to any business transaction. Context is less important than words. Examples: Small religious congregations, a party with friends, family gatherings, expensive gourmet restaurants and neighborhood restaurants with a regular clientele, undergraduate on-campus friendships, regular pick-up games, hosting a friend in your home overnight.
Low context communicators do not rely on or trust our relationships in business communication. High-context cultures including much of the Middle East, Asia, Africa, and South America are relational, collectivist, intuitive, and contemplative. The differentiation between high and low context cultures is meant to highlight differences in how cultures communicate. Other parents from outside may not understand how decisions are actually being made. Hall was the first to discuss and define a low-context culture. People from low-context cultures value logic, facts, and directness. You can leave certain things unspoken.
Members of low-context cultures have many relationships that last for a short amount of time or exist for a specific reason. The concept of high and low context was introduced by anthropologist Edward T. This relates to the framework, background, and surrounding circumstances in which communication or an event takes place. Remember that every culture and every situation has its high and low aspects. Often one situation will contain an inner high context core and an outer low context ring for those who are less involved.
He differentiated between them depending on five types of interactions observed in a society. I have had the fortunate opportunity to hold lectures, workshops, and consulting projects on this subject World Wide. I wonder if seeing a meeting as a process rather then A meets B might be something that would be an alternative. One extremely important aspect of this body of knowledge is the concept of high- and low-context cultures. She outlines the six primary areas of cultural difference, highlighting the differences between high- and low-context cultures. There is plenty of literature out there. Source: The 1993 Annual: Developing Human Resources.
Getting passengers safely to and from their destinations is the primary goal of airlines, and the checkpoints, screenings, and rules are geared toward this goal. Compare your High and Low Context Culture scores. Low-context cultures do not rely on contextual elements i. What helps is asking how you can help your counter part in getting what they need. Join the Tero community for more professional development content: Facebook: LinkedIn: Twitter: Tero Tips Videos: You can visit our website at for more information about how our services can better your professional development. Disagreement is depersonalized; the focus is on rational not personal solutions.
Remember that every culture and every situation has its high and low aspects. Deborah Rinner, Vice President, Tero International explains how we can bridge the communication gap between high-context communicators and low-context communicators. Low-context cultures often display the following tendencies, according to Halverson. The content here is based on the following works by anthropologist Edward T. They take a more direct and explicit approach.
To put it in a picture, please have a look below. This helps explain why people in Japan a high-context culture prefer face-to-face communication over electronic technology favored by other industrialized countries like the United States, Canada, the United Kingdom and Germany low-context cultures. Since there are so many differences within a low-context culture, communication must be basic enough to allow for as many people to understand it as possible. I believe rewards should be given for individual accomplishment rather than for group accomplishments. I prefer sharing space with others to having my own private space.